All prices online are in Australian dollars
The delivery charge does not include any applicable taxes and duties by customs in the country where the order is to be delivered. You are responsible for such taxes and duties.
Nowhere Creek Online recommends customers provide a secure delivery address, for example your place of employment, as we are not responsible for stolen parcels.
We accept payments by credit card from Visa and MasterCard and Paypal.
Depending on your circumstances, you may have to pay additional exchange rate costs and fees as charged by your credit card issuer. We will not be liable for any costs associated with exchange rates.
Processing your Order
Your Order will be processed and dispatched within 1 to 3 working days.
Delivery of your Order
Please allow 5 to 10 working days for delivery within Australia metropolitan regions.
Please allow 7 to 21 working days for international orders or orders delivered to regional locations within Australia.
Change of Mind Returns
We will accept change of mind returns for items purchased online by Australian customers subject to the following conditions:
1. Items must be returned within 14 days of receipt with the packing slip and/or invoice.
2. You are responsible for any costs associated with returning your item to us.
3. Items must be returned in unwashed and otherwise unused condition, with all original tags/labels attached.
4. If you request an exchange, you must pay us any costs associated with us delivering the exchange item to you and, if the exchange item is of a higher value than the return item, you must also pay us the difference in price.
Faulty Items Returns
If an item is faulty, wrongly described or different from a sample shown then we will refund the purchase price and delivery charges or provide a replacement product, provided the item is returned within a reasonable time with proof of purchase.
If you wish to return an item please
contact us & we will give you further details on how to go about it.